Terms & Conditions


  • Minimum Opening Order $300.00
  • Minimum Reorder $250.00
  • Orders below minimum will be charged a $25.00 service fee.
  • Email your order to [email protected]
  • Prepay, credit card (Visa/Master Card/Discover/American Express) or approved Net terms only.   
  • Upon receipt of your order, we will automatically send you an order confirmation if we have your email on file.
  • Please make sure to include your billing and shipping email on your purchase order to prevent any shipping delays.


  • All prices are net wholesale cost FOB La Mirada, CA 90638.
  • Prices are subject to change without notice.
  • Orders will be invoiced at the prices in effect at the time the order is placed.

New Accounts:

  • All new accounts and international orders are prepaid. 
  • Click here to download a Credit Application
  • Please provide a resale tax number and a copy of your seller’s permit.
  • Merritt’s Credit application must be complete before terms can be established.
  • For first time orders, prepaying with a credit card will expedite your order. 

Shipping Method:  

  • Orders are shipped via UPS or FedEx Ground anywhere in the Continental United States, unless weight or packaging requirements necessitate shipment by common carrier.
  • Please provide us with your UPS or FedEx freight collect account number if available. 
  • Shipments requiring special handling requests or special routing instructions must be specified or Merritt reserves the right to ship at our own discretion. 
  • Merritt does not drop ship.

Delivery Time:

  • Opening orders are delivered 2 weeks after receipt of order (pending credit approval).
  • Reorders are delivered within 7-10 days after receipt of order.
  • Paying by credit card can expedite the process. 


  • We make every effort to communicate with our customers on backorder situations via email address provided.
  • Any remaining backorders past 60 days from original order ship date will be cancelled.
  • Any backorders under $60.00, Merritt reserves the right to cancel.
  • Backorders will ship under the same payment terms as the original shipment.

Claims & Returns:


  • No returns will be accepted unless a completed Return Authorization (RMA) Form has been has been completed and approved.
  • You can complete our Claim Form or request one from [email protected]
  • Returns are subject to a 20% restocking fee and must be sent back in their original shipping cartons at the customer’s expense.
  • Returns must be made within 30 days of original invoice date. After 30 days, all sales are final.

Claims:  Shipping Damage:

Upon receipt of merchandise, check cartons for outside damage. If the outside cartons are noticeably damaged, a claim should be filed immediately with the carrier.

Claims :  Merchandise Damage: 

  • Upon receipt of merchandise, check contents of each inner carton. If the contents are damaged, claims of any nature must be made within ten (10) days after receipt of merchandise.
  • You can click here to download and complete our Claim Form or request one from [email protected]
  • Any invoice adjustment must first be approved by Merritt International. 
  • No claims should be submitted on used merchandise.

Important Forms :

MAP Policy:

  • In order to protect the integrity or the Merritt Brand, we have adopted a Minimum Advertised Price (MAP) Policy. This policy applies to both brick and mortar and on the internet.  Merritt products may not be advertised at a price less than Merritt’s MAP price, which is equal to keystone markup of our current wholesale list price. A complete copy of the MAP policy can be found on our website under Customer Resources.   Retailers are expected to adhere to the MAP Policy.