Contact Us // Terms & Conditions
Prices

All prices are net wholesale cost F.O.B. Sun Valley, CA 91352. Prices are subject to change without notice. Orders will be invoiced at the prices in effect at the time the order is placed.

New Accounts

New accounts must present a credit reference sheet to be set up on Net 30 terms. Placing opening orders with a credit card will expedite shipment. California businesses must provide their resale tax number or a copy of their seller's permit.

Minimum

There is a $250.00 minimum for opening orders and a $150.00 minimum for reorders. Master packs will not be broken. A $25.00 additional handling charge will be added to orders that do not meet the order minimums.

Terms

Net 30 terms are extended based on credit approval. A charge of 2% a month will be charged on overdue accounts.

Shipping

Orders are shipped via UPS Ground anywhere in the United States, unless weight or packaging requirements necessitate shipment by common carrier. Orders can also be shipped by Federal Express when a FedEx account number is provided by the customer.

Backorders

All backorders under $75.00 will be automatically cancelled. Customers with backorders over $75.00 will be faxed a Backorder Approval Approval Form to accept or decline the pending backorder. Customers can also specify whether backorders are allowed on the initial order.

Returns

No returns will be accepted without prior written authorization. Returns are subject to a 20% restocking fee.

Claims

Shipping Damage: Upon receipt of merchandise, check cartons for outside damage. If the outside cartons are noticeably damaged, a claim should be filed immediately with the carrier.

Merchandise Damage: Upon receipt of merchandise, check contents of each carton. If the contents are damaged, claims of any nature must be made within ten (10) days after receipt of merchandise. Please fax the Merritt International packing slip specifying damages to (818) 767-6523. Any invoice adjustment must be approved by Merritt International.

Delivery Time

Opening orders are delivered 2 to 4 weeks after receipt of order (pending credit approval). Reorders are delivered 2 weeks after receipt of order.

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